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FAQ

What rights does Art of Where reserve? What is the refund/return policy? When are orders refundable? When are orders not refundable? How do you handle issues regarding a product when they arise? What are the steps to a resolution? Art of Where sent me a notice of copyright infringement and removed my products. What can I do about it? Why would a product be removed from my account or online store? My account is gone! What’s going on? I forgot to accept a commission payment in Paypal. Can you resend it?

I forgot to accept a commission payment in Paypal. Can you resend it?

I forgot to accept a commission payment in Paypal. Can you resend it? When we send you a commission payment, you will receive an email from Paypal to let you know to collect your money. Paypal gives a time frame to accept the payment, but it should be around 3 weeks. If you do not collect the payment within this timeframe, the payment is cancelled. We do not resend uncollected payments so if you do not receive the money in time, it will be forfeited. Please also make sure that your paypal address in your account profile is correct so there is no delay in sending your commission payment. Art of Where reserves the right to cancel uncollected commission payments.