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Integrate with Etsy
Integrate with Big Cartel
Integrate with Shopify
Integrate with WooCommerce
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Integrate with BigCommerce
Integrate with Squarespace What is Squarespace? Setting up on Art of Where Setting up on Squarespace Connecting AOW to Squarespace Creating your Product Page on Squarespace Creating Product Listings in Squarespace Setting up shipping Syncing Products

FAQ

What integrations does Art of Where offer? How do I set up an integration? How does the payment work? How does shipping work with Shopify orders? Can I make a test order through Shopify? I offer products from different manufacturers, not just Art of Where. What happens when a Shopify or Big Cartel customer orders products made by you and another manufacturer at the same time? I have questions about how to set up my Shopify or Big Cartel store. Can you help? How do I configure shipping on Etsy? Do I have to list Art of Where as a production partner on Etsy? Why are Art of Where products saved as drafts on Etsy, after I’ve synced them? How much does it cost to use Etsy? How to modify listings due to option changes on AOW? Can I add a gift message to my order?

Syncing Products

In your AOW integration dashboard settings, you will notice “Import Orders with Unsynced Items” This option is selected by default when you have connected Squarespace. This is because products listed in your Squarespace store will not show in your AOW integration dashboard until they have been ordered.

The first order of any product variant must be handled manually. You will need to select the correct product variant in AOW and then pay for the order.

When you receive an order, you will be sent an email notification from Art of Where. If the order is for a product that hasn’t been synced yet, login to your AOW account and go to your integration dashboard. Select orders.

On the orders page, select the order you want to see.

You’ll see the details for the order, and you’ll notice the product details and price are missing. Select choose product.

Verify your Squarespace order to see what product variant your customer purchased, and select that variant from the options. By default, you will see the option to “Sync this Art of Where product & its corresponding options with this Squarespace variant” is selected. This ensures the product variant will be synced in your AOW dashboard, and future orders can be handled automatically. If you do not want to have that product variant saved, uncheck the box.

Once you’ve chosen the product and corresponding options, proceed with payment for the order.

Go back to products, and you will see the product image, with “synced” written in green. Now when an order comes in for this product variant, you will not have to verify the order & choose the product variant manually. It will come through automatically, and you can have the order processed automatically if you so choose (see settings on the left side menu of your dashboard).

Products from Other Manufacturers

You may have products that you make yourself or that another manufacturer makes for you. When you have an order for for one of these items, you will also see them in your AOW dashboard. You can ignore them. Make sure not to sync them to an AOW product, as we wouldn’t want your customer who is expecting a necklace to be disappointed when leggings arrive instead!

arrow_backSetting up shipping