Production and Shipping

Estimated turn around time for products

We work Monday to Friday and are closed on weekends and all Canadian holidays. All production and shipping times are in business days and do not include days that we are closed.

Product Regular / Drop Ship* Wholesale
Clothing 5-10 days 10-20 days
Pillows 5-10 days 10-20 days
Silk Scarves 2-6 days 5-10 days
Device cases 2-4 days 5-8 days
Pencil cases 5-10 days 10-15 days
Wall Art 2-4 days 5-8 days
Printed Fabric 5-10 days n/a

*Drop ship orders of multiple units may fall into wholesale production time frames. Please contact us if you have are concerned about your order turnaround time or have a specific deadline so we can process your order appropriately.

Shipping

Ship from both Canada and the USA

Art of Where is located in Canada, but we ship from both Canada and the USA. This means that for most drop ship orders shipping to Canada and the USA will never encounter duties or customs fees. This is due to the fact that we handle all importing ourselves. As long as your order is below $800.00 value, there will never be any surprises with customs fees. For wholesale or drop ship orders over $800.00 shipping in the USA, depending on the shipping method, there may be customs fees, especially with express shipments that ship with a courier.

USA

Orders to US customers generally take 2-6 business days once shipped within the USA.

Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA.

All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.

Canada

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.

International

International orders generally take 10-15 business days but may be delayed by the customs of your country

International or wholesale orders may be subject to customs fees or duties of your country. Unfortunately, Art of Where does not cover these fees so please contact us if you have concerns regarding your order.
International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.

Return shipping address

Since we ship from multiple locations, we have multiple return shipping addresses. For now, our return addresses are set and cannot be changed. The return name will be Art of Where. The return address for USA and International orders is a PO box in Champlain NY and the return address for Canadian orders is the Art of Where studio in Montreal. Items returned to either address will need to be processed upon receiving which can take time. We will attempt to contact you if an item addressed to you or your customer is returned. To reroute a returned parcel, please contact us.

Things to know

Once your order has been shipped, it is in the care of the courier and / or postal service. We are not liable for any errors made by these services, but we are always happy to do everything in our power to work with you and the postal system to correct orders.

Once you have received your parcel, please open it with care. We cannot be liable for any items damaged during the opening of your parcel.

Shipping prices for a single item

Shipping prices may vary. To get an accurate estimate, we suggest adding your products to your cart and providing your shipping address.

Product US Canada* Int.
iPhone 7 Plus 5.00 $ 5.00 $ 5.00 $
iPhone 7 5.00 $ 5.00 $ 5.00 $
iPhone 6 / 6S Plus 5.00 $ 5.00 $ 5.00 $
iPhone 6 / 6S 5.00 $ 5.00 $ 5.00 $
iPhone 5 / 5S 5.00 $ 5.00 $ 5.00 $
iPad mini 5.00 $ 5.00 $ 5.00 $
Galaxy S7 Edge 5.00 $ 5.00 $ 5.00 $
Galaxy S7 5.00 $ 5.00 $ 5.00 $
Galaxy S6 Edge 5.00 $ 5.00 $ 5.00 $
Galaxy S6 5.00 $ 5.00 $ 5.00 $
Galaxy S5 5.00 $ 5.00 $ 5.00 $
Galaxy S4 5.00 $ 5.00 $ 5.00 $
Galaxy S3 5.00 $ 5.00 $ 5.00 $
Fabric Not available
Pencil Case 3.50 $ 3.50 $ 5.00 $
Headband 3.50 $ 3.50 $ 5.00 $
18" x 18" Pillow Case 5.50 $ 12.50 $ 10.50 $
22" x 22" Pillow Case 5.50 $ 12.50 $ 10.50 $
24" x 12" Pillow Case 5.50 $ 12.50 $ 10.50 $
20" x 14" Pillow Case 5.50 $ 12.50 $ 10.50 $
26" x 20" Pillow Case 5.50 $ 12.50 $ 10.50 $
Leggings 5.50 $ 11.00 $ 13.00 $
Yoga Leggings 5.50 $ 11.00 $ 13.00 $
Capris 5.50 $ 11.00 $ 13.00 $
Yoga Capris 5.50 $ 11.00 $ 13.00 $
Mini Shorts 6.00 $ 11.00 $ 11.00 $
Shorts 6.00 $ 11.00 $ 11.00 $
Flare Skirt 6.00 $ 11.00 $ 11.00 $
Fitted Skirt 6.00 $ 11.00 $ 11.00 $
Flare Dress 5.50 $ 11.00 $ 13.00 $
Bodycon Dress 5.50 $ 11.00 $ 13.00 $
Baby Leggings 5.50 $ 5.00 $ 10.50 $
Athletic Crop Top 6.00 $ 11.00 $ 11.00 $
Beanie 5.50 $ 5.00 $ 10.50 $
Kimono Robe 5.50 $ 11.00 $ 13.00 $
Draped Kimono 5.50 $ 11.00 $ 13.00 $
Long Scarf (16" x 72") 4.50 $ 6.00 $ 6.00 $
Square Scarf (26" x 26") 4.50 $ 6.00 $ 6.00 $
Big Square Scarf (36" x 36") 4.50 $ 6.00 $ 6.00 $
Poster Not available
Art Print Not available
Canvas 10.95 $ 15.00 $ 15.00 $
Wood Print Not available
Day Tote 5.50 $ 11.00 $ 13.00 $
*Shipping prices in Canada may vary depending on Province.