Help

Find the questions you need answered here

What colour fabric do you print on?

There is no such thing as white ink in sublimation. The white in a design will be the colour of fabric that it is printed on. So if you sublimate onto a grey fabric, all the white in your image will be grey. Since fabric can vary from roll to roll, please expect to see some variations of the white base from order to order, or even within an order. While our suppliers are great for consistency, some small differences are expected. Also, please expect that our different fabrics will have varying colours of white. So a product ordered in one fabric will most likely have slightly different print results in a different fabric.

Printing basics and disclaimers

What is sublimation printing and what are the limitations? My legging design is mostly solid black. Can you print that? What colour fabric do you print on? How does the print look after sewing? What colours of thread do you sew with? Who decides the thread colour? Are your seam allowances always exactly the same? I see small dust marks on my print. Is this normal? My design placement is not the same as in the mockup. Why is that? How small of text can I print? Will my colours print the same as I see on the screen? There’s a small shadow on my black text. Why is that? I placed 2 different orders of the same product and the colours are a bit different between the 2 orders. Why is that? I ordered a pair of yoga leggings printed mostly with black and there is a difference between the band colour and the legs colour. Why does this happen? Will by sublimation printed fabrics and clothing fade? Will sublimation printed products shrink? Can I provide my own fabrics for sublimation? What is pigment printing? What fabrics are printed with pigment inks? I know silk is a natural fabric. Does this cause problems? How do I care for my printed silk? What are the benefits of nano-pigment inks? How do I optimize my file for printing with pigment inks? I designed leggings and a silk scarf with the same artwork. Will they print the same? Why is there a number inside my leggings? What is it for? How are the silk scarves finished? Why does the stitching overlap on hems?