The wrong address was entered for my order. What do I do?
If your order hasn’t shipped, no problem! Please send the correct address and order number to [email protected] and we’ll update the order for you!
If the wrong address was entered and the order has already shipped, we can’t change the address or redirect the package. Undeliverable Canadian orders will be returned to our studio, and US/International orders will be returned to our US post office box. You will be notified when we have received the order back. You must then confirm the correct shipping address and the re-shipping charge. We’ll resend the order and you’ll receive a new tracking number, if applicable.